--- title: "Sero Operate | AI Assistant for Your Team" description: "Your AI team for daily tasks and workflows. Automate content, analysis, and routine work and save hours every week." url: "https://sero.tech/en/operate" lang: "en" updated: "2026-09-16" --- Sero Operate • Support & Operations # Your entire operation streamlined, from launch to returns season Sero Operate brings structure to your recurring e-commerce operations: every product launch, campaign, and returns season as a standardized process, every task assigned, with AI supporting you at every step. 49.99 / seat / month · 5,000 credits included [Schedule your free demo](https://calendly.com/miguel-sero/sero-demo) View pricing More than **500 e-commerce** brands trust Sero across retail, travel, beauty, and more What Operate tracks ## Everything your e-commerce team needs ### Task Management & Boards Kanban-style overview by project, department, or workflow. Filter by owner, deadline, priority, and status. ### AI assistance Have AI create task descriptions, write emails to suppliers, or summarize a brief based on attachments and context. ### Workflow Templates Ready-to-use templates for product launches, seasonal campaigns, returns processes, and content planning. Customizable to your processes. ### Approval flows Set up multi-step approvals for content, budgets, or campaigns. Fully traceable: see who approved what and when. ### Integrations Connect Shopify (orders, products), Google Drive, Slack, and email. Tasks can be created automatically based on events. ### Reporting Progress overviews by team, project, or time period. Export to PDF or automatically send a weekly report to stakeholders. Who uses Operate? ## One tool, three departments Customer Service ### Returns and complaints handling Standardized returns flows, escalation paths, and customer communications. Connects to Support Agent for a seamless handoff. [Support & Operations →](https://sero.tech/en/theme-support-operations) Marketing & Content ### Content planning and campaign management Editorial calendars, briefing workflows, approval flows for ads and emails. AI writes drafts based on the brief. [Content & Creation →](https://sero.tech/en/theme-content-creation) SEO & Acquisition ### SEO task flow and campaign launch Structure for recurring SEO tasks and campaign launches, connected to the rest of your Sero stack. [Acquisition & Growth →](https://sero.tech/en/theme-acquisition-growth) Example ## Product launch in 6 steps PHASE 01 ### New product created in Shopify Operate detects the new product through the integration and automatically starts the launch workflow template. PHASE 02 ### AI suggests a product description Based on product data from Shopify, AI writes a first draft of the description, including SEO meta data. PHASE 03 ### Content team reviews and approves Approval flow started. Team member gets notified, makes changes, and marks it as approved. Fully traceable. PHASE 04 ### ProductShot task created Operate automatically creates a task for the AI product shot in Sero ProductShot, linked to the launch deadline. PHASE 05 ### Feed and campaign updates Sero Feeds task and Sero Reach campaign task are created. Marketing sees exactly what still needs to happen before go-live. PHASE 06 ### Launch approved, CDP updated Operate notifies Sero CDP of the launch so the new product is immediately included in segmentation and recommendations. ## Simple pricing structure Operate has a fixed price per seat. No surprises, no extra-cost modules. Operate 49,99 / seat / month Includes 5,000 credits per month - Unlimited tasks & projects - AI assistance included - All workflow templates - Shopify + Slack + Drive integration - Reporting & audit trail - Onboarding & support [Request a free demo](https://calendly.com/miguel-sero/sero-demo) [or compare all Sero products](https://sero.tech/en/pricing) ## Frequently asked questions about Operate **How is Operate different from other project management tools like Asana or Monday?** Generic project management tools are built for software teams or agencies. Operate is built specifically for e-commerce operations: returns processes, product launches, content planning, and feed management are standard workflows. The AI assistant understands e-commerce context and helps write based on that knowledge. **What team sizes is Operate suitable for?** Operate scales from solo entrepreneurs to teams of 50+. Pricing is per seat, so you only pay for active team members. Larger teams get access to more advanced reporting and workflow automation. **How does Operate integrate with our existing tools?** Operate connects by default with Shopify, WooCommerce, Klaviyo, and the other Sero products. For email and communication, integrations with Gmail and Outlook are available. A Zapier connector enables connections with hundreds of other tools. **What exactly does AI do in Operate?** The AI assistant in Operate writes task descriptions, creates briefs, summarizes meeting notes, and generates emails to suppliers or colleagues from a short instruction. It also automatically prioritizes open tasks based on deadline and impact, so you always know what needs attention first. ## Never launch through scattered WhatsApp threads again Schedule a quick demo and discover how Operate fits your e-commerce processes. [Schedule your free demo](https://calendly.com/miguel-sero/sero-demo) [Book a free demo](https://sero.tech/en/contact)